The Little Box Company

 




Call us on 01753 832553
Email us at
sales@thelittleboxcompany.com

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Monday 23 Oct 2017 12:35

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Customer Services

Delivery Costs
Delivery costs vary from product to product. Our online store clearly shows delivery costs for each product and this is based upon delivery to Mainland UK.  Please contact us for delivery costs for all other areas.

Delivery Timescales
Orders are dispatched within 7 working days from cleared payment provided all items are in stock. Where items are not in stock we will contact you immediately advising when your order will be fulfilled. Delivery times for shipments abroad are typically 7 - 12 working days from receipt of the order. Our aim is to expedite all orders as quickly as possible.

Bespoke Products
Please contact us regarding any bespoke product enquiries and we will advise you if we can help.

Secure Payment
Your credit card details are handled and processed via PayPal. You will be able to pay using a credit/debit card or a PayPal account

How to place an order
To purchase merchandise from www.thelittleboxcompany.com please browse our website, and click on any items you may wish to buy putting them into the Shopping Cart using the Add to Cart button.  When you have finished shopping, click the Checkout button, and you will be asked for details needed to fulfil your order. Payment can be made by credit/debit card or using a PayPal account. Payments made by customers residing outside the UK will be charged in their own currency. 

For overseas shoppers, we will need to provide you with a delivery cost.  During the checkout process, the system will provide you with a button to request the delivery cost.  We will then send you an email to allow you to continue the purchase with the delivery cost included. 

Returns Policy
If for any reason you are not satisfied with your purchase, please notify The Little Box Company, Eton House, Springfield Road, Windsor, Berkshire SL4 3PS, within seven days of purchase and return the goods to us within fourteen days of purchase.   Provided they are received in perfect condition, we will issue a refund for the value of the goods.

Unless the goods are faulty, we regret that we are unable to refund the postage cost.

Privacy Policy
The Little Box Company treat any information supplied to us in the strictest confidence. We will not forward or sell your details to any other company or third party. Please view our terms and conditions to read our full Privacy Policy.

Terms and Conditions
Please click here to view our terms and conditions

Contact us
The Little Box Company
Eton House, Springfield Road, Windsor, Berkshire, SL4 3PS
Telephone: 01753 832553
Email: sales@thelittleboxcompany.com

© Copyright 2013 The Little Box Company. Terms and Conditions