The Little Box Company

 




Call us on 01753 832553
Email us at
sales@thelittleboxcompany.com

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Monday 23 Oct 2017 12:35

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Terms and Conditions

IT IS IMPORTANT THAT YOU READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.   IF YOU DISAGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITE.

The Little Box Company is completely dedicated to your total satisfaction.  If you have any suggestions or comments please email us at sales@thelittleboxcompany.com

Making a Purchase
To purchase merchandise available from The Little Box Company please browse our website, and click on any items you may wish to buy putting them into the Shopping Cart using the Add to Cart button.  When you have finished shopping, click the Checkout button, and you will be asked for details needed to fulfil your order. Payment's will be made using
PayPal. Credit Card payments made by customers residing outside the UK will be charged in their own currency.

Shipping and Handling costs
UK Shipping - we endeavour to keep postage charges to an absolute minimum. Prices shown on our website are for Mainland UK only. For overseas delivery charges please contact us before placing an order.

Delivery Schedule
Orders are dispatched within 7 working days provided all items are in stock.  Where items are not in stock we will contact you immediately advising when your order will be fulfilled.  Delivery times for shipments abroad are typically 7 - 12 days from receipt of the order.  Our aim is to expedite all orders as quickly as possible.

Tax Charges
All goods and services provided in the United Kingdom are subject to Value Added Tax which is currently 20%.  This tax is already included in the purchase price.

Credit Card Security
Your purchase payment is made using PayPal.  You will be able to pay using either a credit card or your PayPal account if you have one.  When PayPal inform us of the successful payment, we will send you an email detailing your purchase.

Guarantee
Please see the details of our Returns Policy if you are not 100% satisfied with your order.

RETURNS  POLICY:
If for any reason you are not satisfied with your purchase, please notify us at Eton House, Springfield Road, Windsor SL4 3PS, within seven days of purchase and return the goods within fourteen days of purchase.   Provided they are in perfect condition, we will issue a refund for the value of the goods.

PRIVACY  POLICY:
Our privacy policy outlines how The Little Box Company uses and protects any information that you give when you use this website.

The Little Box Company is committed to ensuring that your privacy is protected.   Should we ask you to provide certain information by which you can be identified,  you can be assured that it will only be used in accordance with this privacy policy statement.

The Little Box Company may change/update this policy from time to time.  You should check this page when ordering to ensure that you are happy with any changes made.   This policy is effective from September 2013.

Information we may retain:
 name and job title
 contact information including email address
 demographic information such as country of residence, postcode
 other information relevant to customer surveys/marketing/special offers

What we do with the information we gather
We require information to understand your needs and provide you with a better service, and in particular for the following reasons:
 To improve our products and services.
 Periodically send by email, information on new products, special offers or other company news which we think you may find interesting.
 Accounting/internal record keeping.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.   Payments are processed and handled securely using PayPal.
In compliance with the Data Protection Act 1998, you may request details of personal information we hold about you.   If you would like a copy of this information please contact us.

If you believe that any information we are holding is incorrect or incomplete, please email us as soon as possible at sales@thelittleboxcompany.com and we will update our records.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law.   We will only use your personal information to send you promotional information.
 
CONTACT DETAILS:
Head Office
The Little Box Company
Eton House
Springfield Road
Windsor
Berkshire
SL4 3PS

Telephone: 01753 832553 
Email:
sales@thelittleboxcompany.com
Web:
www.thelittleboxcompany.com 

All information on this website is the Copyright of The Little Box Company. No part of the site, including all text, graphics, photographs and other intellectual property, may be reproduced in any format without prior permission in writing.

 

 

© Copyright 2013 The Little Box Company. Terms and Conditions